Privacy policy

1. USER INFORMATION

TENYCOL SL, , is the Responsible for the processing of the User’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), so you are provided with the following treatment information:

This Privacy Policy describes the processing of your personal data carried out by TENYCOL S.L. with NIF B08264806 (hereinafter, TENYCOL S.L), through the Internet portal: (hereinafter, the www.tenycol.com).

You must be of legal age to use the services offered through this Site. If we detect that you are under 18 years of age, we may block and/or delete the personal data that, if applicable, you have provided to us. In any case, the parents or guardians of the minor may contact TENYCOL S.L. to block and/or delete the personal data of the minor, by the means indicated in the section “Privacy Policy”. YOUR RIGHTS” of this document.

Personal data processed:

1. Personal information that you provide to us. Generally, the personal information you provide to us (through the form on the Site or if you contact our customer service), is: name and surname, address, ID, date of birth, email and contact telephone number. In very particular cases, and depending on the purpose and intended use of your data, we may collect data on personal, academic and professional characteristics, employment details, commercial information, social, economic and insurance circumstances, transfers of goods and services.

In this same sense, the personal data indicated above are mandatory to meet your requests, so that the refusal to provide them will mean the impossibility of being able to meet the same and, where appropriate, to carry out the provision of the services requested.

In the event that you provide data of third parties, you declare that you have their consent and you undertake to provide them with the information contained in this clause, exempting TENYCOL S.L. from any liability. In any case, TENYCOL S.L. may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures in accordance with the applicable regulations.

1. Personal data collected by us. The Site uses cookies (and/or similar technologies) so that, depending on your cookie settings, TENYCOL S.L may collect and process personal data.

Generally, we collect and store limited personal information and anonymous aggregate statistics from all users who visit our websites, either because you actively provide us with such information or because you are simply browsing our websites. The information we collect includes the Internet protocol (IP) address of the device you are using, the browser software you are using, your operating system, the date and time of access, the Internet address of the website through which you accessed our websites and also information about how you use our websites.

For more information about the use and configuration of cookies (and/or similar technologies), please refer to our Cookie Policy.

End of treatment: to maintain a business relationship with the User. The operations foreseen to carry out the treatment are:

• Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the RESPONSIBLE and related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
• In case you request information through the forms provided for this purpose or you contact our customer service, to process and attend your request, as well as to provide you with the best possible service.
• Depending on your cookie settings, to perform statistical analysis and profiling based on your browsing habits.
• Conduct statistical studies.
• Process orders, requests or any type of request that is made by the user through any of the forms of contact that are made available.
• To forward the newsletter of the web page.

Legitimation. The legal bases for the processing of your personal data for the purposes described above are as follows:

1. In case you request information through the “Register your interest” form or contact our customer service: the execution of the contractual relationship with you, or the adoption of pre-contractual measures if you are not yet a customer;
2. To comply with the different legal obligations that are applicable;
3. Where appropriate, your consent to statistical analysis and profiling based on your browsing habits.

Legal basis for processingConsent of the data subject.

Data retention criteriaThe data will be kept for no longer than necessary to maintain the purpose of the processing and when no longer necessary for that purpose, will be deleted with appropriate security measures to ensure the pseudonymization of the data or the total destruction of the data.

Communication of dataNo data will be communicated to third parties, unless legally obliged to do so. In order to carry out the identified purposes, TENYCOL S.L. may contract third parties (suppliers) who may have access to and/or process the personal data in their capacity as data processors. In any case, personal data will not be transferred to countries located outside the European Union for which there are no adequate guarantees.

Rights of the User:

• Right to withdraw consent at any time.
• Right of access, rectification, portability and deletion of your data and the right to limit or oppose its processing.
• The right to file a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with the regulations in force.

Contact information of the Data Controller to exercise your rights:

TENYCOL S.L

C/PISUERGA 33, 08223 TERRASSA

E-MAIL: info@tenycol.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to TENYCOL S.L. are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE expressly informs and guarantees users that their personal data will not be disclosed under any circumstances to third parties, and that whenever any type of transfer of personal data is made, the express, informed and unequivocal consent of the Users will be requested beforehand. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. If all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE warrants that it has implemented appropriate technical and organizational policies to implement the security measures set forth in the GDPR in order to protect the rights and freedoms of Users and has communicated appropriate information to them so that they can exercise them.

Privacy Policy effective as of 01/01/2024